contact number is 800-633-3331

By , 02/07/2013 11:50 AM offers teaching games for kids. Some like them, some don’t – it’s a matter of taste and preference. What really sucks about the site is their contacts – they never respond to emails, and online contact form isn’t of much use either. And nowhere on the site they list phone number for a contact.

Fortunately such number does exist:


And when you call it, surprisingly, you get to speak to a live person, who resolves your problems pretty quickly.


I feel really silly posting this disclaimer, but due to numerous comments here it is: I am in no way associated with I myself had a bad experience with their service and when I found their direct phone number I decided to share it with the others to spare them the frustration I went through. So, again, I am not charging your card, I cannot cancel your account, please CONTACT THE COMPANY VIA NUMBER ABOVE!


Since visitors here continue to complain and ask advice, I decided to open a message board (forum) where users can exchange experiences and ask for advice.

  1. Please register first:
  2. And login to post question/answers here:

Never mind.

489 Responses to “ contact number is 800-633-3331”

  1. It’s in reality a great and useful piece of info.
    I am glad that you shared this helpful info with us. Please keep us
    up to date like this. Thanks for sharing.

  2. Holly Mabry says:

    Hi would like to cancel my account

  3. Lori Miranda says:

    I canceled my account way back in march. Now they started taking out $13 a month out of my account since august. I dont have a account. My bank keeps reversing charges. $52 that’s what I am owed. I sent a email yesterday, they charged me again today!

  4. Lori Miranda says:

    I am being charged $13 a month since august. I cancelled a account back in march. My bank is reversing charges now. Just yesterday. Then they charged me again today! Right now I am owed $52

  5. Maryrollinson says:

    I’m trying to get though to cancel abc mouse because my grandson doesn’t stay at my house anymore and I’m wondering why they want to charge me to cancel.I tried to cancel a couple of mouths ago but idon’t guess it worked because they took apayment out of my checking please help

  6. Carolyn Koons says:

    Why did this icon appear on my phone? I dont have a child and am over 70. Please reply because I dont want to be billed.

  7. Kathleen Ardoin says:

    I want my subscription cancelled as of today, 01/10/18 and the refund sent in whatever manner that you are able. Please notify me when this is handled. Thank you. My email is and phone number 972-935-7794

  8. Keasha Brown says:

    I will like to cancel my abc mouse subscription

  9. Paramjeet says:

    Want to stop this app now.

  10. Natashia Benda says:

    I need my account canceled as soon as possible!

  11. Tamari Tracey says:

    I need to cancel my account my son doesn’t even use it anymore and you have been changing me take me off now

  12. Sarah Askarifard says:

    Hi, I want to cancel this account from my bank account my kids don’t play with this app anymore .

  13. Emolin says:

    I need to cancel this abc mouse. My kids don’t like it and they don’t want anything to do with it.

  14. Paulia White says:

    My name is paulia white I have been trying to reach some one since monday I left message no one get back to me, I would like to cancel my contract effective now. I can be reach at 813_267_6768. Thanks my email is

  15. Marie A Vowell says:

    I am so mad, these people have been charging my card and I can’t get a hold of them. Thanks for the number. Closed as of now but I we will be trying during normal business hours

  16. Emily clouse says:

    I have a complaint about your commercial with the mother saying “my son had a heart defect and i was worried he was gonna fall behind”. First off she is trying to say that children with heart defects are not that smart and have a learning disability witch that has nothing to do with the brain. Second off my brother had a heart defect and he was a very smart child. He passed away from it. He will never be able to learn again or even get married. I mean good for her son that he is healthy but what about all the other families out there who lost their child from this defect. They have to remember their son or daughter will never learn again because they have passed on.

  17. Richard Birden says:

    I have contacted ABC Mouse on several occasions and asked that my account be canceled and that I stop receiving bills. ABC Mouse has verbally as well as emailed confirmation that the account has been canceled and that no further charges will come out however it has continued. I have spoken with several who again and again assured me the problem was resolved but it has not been. I have emails saved and when I have called I have been on hold for over an hour. Now the phone number is not working accurately. I understand the cost is only 3.95 however it is my money and we are not using your service. I will contact the BBB if this problem is not rectified immediately. Due to this chain of unfortunate events I will never recommend this site to anyone. If you cannot accurately fix simple issues how can you accurately educate our children. Rectify the issue immediately.

  18. Simone Goncalves says:

    This costume service number doesn’t work !!!
    800 633 33 31 .I can’t login to my Account.

  19. Simone Goncalves says:

    The costume service number is not working!!

  20. Cancel my oder for abcmouse emedially please I’m no interested in it now.

  21. Erica Luckett says:

    I want to cancel my membership

  22. Erica Luckett says:

    Cancel my membership

  23. Naftely says:

    Hey I would like to cancel my account.

  24. Kathy l Walker says:

    I thought i had won a prize and somehow i was charged without knowing until i cheked my #.Please cancel my account as I authorized nothing!#

  25. Jacqueline Renee Washington says:

    I been trying to cancel my account for about a year in I haven’t been able to now you guys a charging me. How can I get my money back. Thanks for your time.

  26. Bo says:

    This is the funniest thing I have read in the longest time! Apparently some parents need an educational program more than their children. Thank you for posting the number. I would like to appologize for the ignorance in the comments section, I too have lost faith in the American people. Ignorance has never been a cool or attractive feature people!

  27. Kathy l Walker says:

    Please disenrolle me.I never needed this .

  28. Zaena says:

    How do you change the grade level

  29. Tameka Robinson says:

    Good evening I want to cancel my account

  30. Natasha Fuller says:

    I haven’t used abc mouse ever. Two years ago I signed my daughter up for the trial and I’ve been trying to cancel every since then. I looked at my account today and you all have charged my account $60 again after I called last year and you all said it was canceled!

  31. Pedro Alvarez says:

    Hi ABC people! I need some body to call me and help me as soon as posible, i open an account before, several months ago but my son did not like the page, I thought this was going to cancel in 30 days and it didn’t, I been charge every month even more then what I thought I was supposed to pay, I appreciate if I can get my money back, thanks!

  32. Hi my name is Latarsha Venters,
    And and I would like to cancel the program

  33. Jasmine Sanchez says:

    Hello I would like a refund please for an amount that came out of my account that should’ve been taken out.

  34. Malissa Mae Hill says:

    Abc took out 9.99 out of met account. I canceled in June of 2018. Malissa Mae Hill

  35. Derek says:

    Oh!!! i am really irritated never been associated with them ever, called the # tells me to keep goingback to the web site. Same thing all day and still no answers haven’t even talked to a real person. They better start giving me answers soon.

  36. Kathleen Chaney says:

    I don’t want this app anymore stop taking money out of my account

  37. paula says:

    Ive been wanting to be disconnected from abcmouse. I sign up using my husband account info. My daughter dont like abcmouse, she loves instead, itsmore than a year now that we are not using it . I cant get ahold of any of representative.

Leave a Reply

Panorama Theme by Themocracy