ABCMouse.com contact number is 800-633-3331

ABCMouse.com offers teaching games for kids. Some like them, some don’t – it’s a matter of taste and preference. What really sucks about the site is their contacts – they never respond to emails, and online contact form isn’t of much use either. And nowhere on the site they list phone number for a contact.

Fortunately such number does exist:

1-800-633-3331

And when you call it, surprisingly, you get to speak to a live person, who resolves your problems pretty quickly.

DISCLAIMER

I feel really silly posting this disclaimer, but due to numerous comments here it is: I am in no way associated with ABCMouse.com. I myself had a bad experience with their service and when I found their direct phone number I decided to share it with the others to spare them the frustration I went through. So, again, I am not charging your card, I cannot cancel your account, please CONTACT THE COMPANY VIA NUMBER ABOVE!

UPDATE

Since visitors here continue to complain and ask advice, I decided to open a message board (forum) where users can exchange experiences and ask for advice.

  1. Please register first: http://forum.galanter.net/ucp.php?mode=register
  2. And login to post question/answers here: http://forum.galanter.net/viewforum.php?f=4

Never mind.

277 replies on “ABCMouse.com contact number is 800-633-3331”

  2. I am so happy that I found this page. I have been looking for a number becasue they, like a lot of you, charged my account even though I had not told them too. I had an account like 2 years ago, and closed it. Then out of no where, they started charging my account $7.95. They said that they would refund the one month, but not the other two that I didnt catch. However, that was like 1 month ago, and have not been refunded the money yet. Thank you again.

  3. Hello i want to cancel my account because mi girl does not like it.

  4. I have been trying to cancel abcmouse.com for awhile my son does not play and they keep taking money out my account I want it canceled today and my money back

  5. @Yuriy Thanks for the number to this crappy company. I deleted the account back in June but am still getting billed. I couldn’t find any way to contact them on their site. They suck!

  6. you guys took money out my account without me authorization it.

  7. I want to cancel my subscription, its not compatible on my devices!

  9. @Philiph, @Latoni @patricia et.al: not gonna happen. I like your money and I will keep it. Nurture it. Protect it. My preciousssss.

    @heather, @John: Thank you. You’re the real MVP in this crowd. It seemed to me a common sense people would understand I am not ABC Mouse, but event after I lost trust in humanity and put that disclaimer on top, some could be incredibly stupid not very intelligent. Thank you again for being normal.

  10. I did not agree to anymore service on my account I did not know you were gonna bill me with out asking my permission I did not want to renew and I want my reimbursement for it. Thanks, Karen gaunt
    732-679-8416

  12. I am just want to cancel the account because my child is not wanted

  13. apparently ppl dont know how to read.

    i know that you are not apart of abc mouse i was just wondering if you knew if they would give me a refund my son dosent play with it and i havent used it in months i dont know if you had the same issue with them but i just wanted you opinion of this

  14. @amanda Thank you for understanding. In my case they did issue a refund for remainder of the subscription when I called them.

  16. Are people on here seriously stupid? This guy simply posted a phone number and clearly stated that he is in no way affiliated with abc mouse. Any way if the numbers not working and/or these assholes at abcmouse simply refuse to refund any stolen charges, you have two options, call or see your creditor (if you used a bank card), and they’ll most likely be able to get you your funds back and get you a new account number or you can simply file a complaint with FTC and sure the shit out of them, granted you have some sort of proof of purchase/download info. My girlfriend downloaded this app for her son to use, and she never agreed to subscribe, but decided to give a 30 day free trial a go, no sooner that she signed up for the free trial, a $60 charge was withdrawn. Judging by most bad experiences, we’re going to try going to her bank first, to see if they could get in touch with abc mouse for unpermitted charges.

  17. @syndrome666 thank you for your common sense. My faith in humanity restored.

  18. We don’t have a compatable computer right now- so I would like to cancel my subscription for right now- it is paid for by pay pal. so if you would notify them I would appreciate it.My new e-mail is jerrygriffin0614@gmail.com

  21. I would like to cancel ABCmouse now thanks I want to cancel my account with ABCmouse

  23. @Adavis3 Thank you. I am beginning to think all these people are trolls, it’s hard to imagine they’re all seriously asking me to cancel their accounts.

  24. OMG!!!!!!!!!!!!!! What is wrong with people? I have some dry cleaning I need picked up- seeing as how you have all this time to cancel these subscriptions for people could you grab it for me??

  25. Please tell me how to cancel the abcmouse.com
    I need my payment back because my child is grown big but she enjoyed the abcmouse.com thanks …

  27. I am beginning to get a feeling that majority of these comments made by ABCMouse themselves. First, people cannot be *that* stupid. And second – many comments have URL in the pointing to abcmouse.com – referral hunting. If this continues, I will disable comments on this post and just leave it for posterity.

  31. I see others are having the same problem with canceling their account. They are still charging me after I canceled it two times so I thought.

  32. Hi,

    If you installed this app with itunes (On Iphone/ipad), and would like to cancel the subscription, here is how you need to do it.

    1. Open App Store
    2. Click on “Featured” at the bottom of the page
    3. At the bottom of the screen, click on your apple id, which starts with “Apple ID:”
    4. Click o View Apple ID
    5. Enter your password if it asks for it
    6. Click on Manage under subscriptions
    7 Turn off auto renewal next to abcmouse.com

    Have fun.

  33. I want to stop my account and I have for 3 months and they keep taken my money and I want it back

  35. cancel account now!!!!Been trying to talk to a person and cant….561-808-6771

  36. @”katrina hunter” (and all the other ABCMouse employees or SEO “engineers”). Putting “abcmouse.com” URL in the comment doesn’t make a smart move. Even if it doesn’t get removed (which it does) it has a “rel=nofollow” so you won’t get referral juice your so hunger after.

  37. I found out the hard way by being charged (we’ve had it 3 years and this is the first year they decided to bill for the annual subscription). Due to this i looked at terms and conditions and it says “abc mouse can charge you for anything at anytime”. I always read fine print but this was hidden in the terms and conditions no one ever reads. Buyer beware. I guess i’ll know next time.

  38. just call the number and speak with a rep. thats all i did and it took all but 5 min. very simple and easy to do if you really want your money refunded.

  40. I got caught in the trap… its 30 days free unless you accept the annual prepayment option… then you pay right away for forfeit the trial period.

    Very Scammy….
    But I called the 1-800-633-3331 (press 4 for a person) and actually got the charges reversed…. Still pretty mad though…

  41. i have a question hopefully i am not the only one having this problem but when my kids were on the abcmouse site they were playing at the store on the site and now the screen is blurred only on this site and i cant read anything to try and figure out how to resolve it on my own and if i log out the screen gets really small to were everything is so bunched together it makes it even harder to fix but is not like that for any other site i tried to log on to can i get any help in fixing this please

  42. Please stop taking money out of my account, I don’t use your website any more.

  43. Hello… Please CANCEL my acct. I don’t want to be charged in the month of June… Thank you!

  44. @Adenike, @Christina please tell me you are kidding. Please tell me you’re trolling. Please RESTORE MY FAITH IN HUMANITY! I don’t want humans to go extinct. I don’t want cockroaches to take over the planet. They are yucky.

  45. Please cancel my account. during summer the time. My grand kids just aren’t wanting to play on ABC.com. As of 6-02-2015. Thank you.

  46. Hi if you could help me out I would really like to cancel my account but I can’t find out how to the sent me a bill but I haven’t got on the app PLEASE HELP ME IM LOSING MONEY!!!!

  48. PLEASE DO NOT LEAVE A COMMENT HERE CALL THEIR NUMBER INSTEAD 1-800-633-3331 (this is not the abcmouse website!!):

  50. very disappointed with this site! was told it was free due to my children’s age… i got a bunch of bnk fees from them trying to take money out multiple times.

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